Support

Email hello@rally52.com. For anything to do with your data you can use the same address. Please include your username and, if it is about a particular stage, the stage number.

Open Menu → Sign in and choose “Forgot your password?”. Enter the email you signed up with and we will send a reset link. Open the link on the same device. If nothing arrives after a minute, check your spam folder. You can also sign in with Google or Discord if you registered that way.

Rally Pass usually switches on within a moment of your payment going through. Make sure you are signed in to the account you bought it on, because Rally Pass belongs to the account and guests cannot hold it. If it still is not active, email us with the email address used at checkout.

Open your Profile and choose Manage plan. You keep Rally Pass until the end of the period you have already paid for.

Payments are non-refundable, but this does not affect your statutory rights, for example if Rally Pass is faulty or not as described. The details, including the UK 14-day cancellation right for digital content, are in the terms.

Stripe checkout picks the currency from where you are: pounds in the UK, euros in the eurozone, Canadian dollars in Canada, Australian dollars in Australia and US dollars everywhere else. The prices are listed in the terms.

Guest progress, settings, customisations and saved replays are stored in your browser, so clearing your browser data, or switching browser or device, removes them. Create a free account to keep your times, and use the same account on any device.

Use Menu → Report a bug in the game, or email us. Tell us what you were doing, which device and browser you use, and the stage number if it applies. That helps us find it much faster.

RALLY52 runs in your browser and uses 3D graphics, so a recent browser with hardware acceleration turned on works best. Close other tabs and apps, and try again. If it still struggles, tell us the device and browser through the bug report option.

Go to Settings → Gameplay → Analytics. Analytics only run if you allow them, and turning them off deletes the analytics identifiers stored in your browser. See the privacy policy for details.

Email hello@rally52.com from the address on your account and ask us to delete it. We remove your profile, runs and replays within 30 days. We may keep billing records for as long as the law requires.

Free players see ads, never while driving. Rally Pass removes them. Ads are served by Google AdSense; the privacy policy explains the cookies and your choices.